{"id":257339,"date":"2022-12-08T09:41:07","date_gmt":"2022-12-08T08:41:07","guid":{"rendered":"https:\/\/bezares.web45.com.es\/improved-customer-area\/"},"modified":"2022-12-08T09:41:07","modified_gmt":"2022-12-08T08:41:07","slug":"improved-customer-area","status":"publish","type":"post","link":"https:\/\/beta.bezares.com\/en-gb\/improved-customer-area\/","title":{"rendered":"Improved Customer Area"},"content":{"rendered":"\n

Bezares continues to make progress in its Digitization 2.0 project, in this spirit and to make life easier for our customers, we continue to add new tools to our portals in Spain and globally.<\/p>\n\n\n\n

Apart from many new internal tools, the latest customer-facing development is a system designed to easily check the status of all the orders they have in Bezares in the customer area.<\/p>\n\n\n\n

This new tool is added to the tools previously available in the customer area, which continue to function normally.<\/p>\n\n\n\n

WHAT TOOLS DOES THE NEW CUSTOMER AREA OFFER?<\/h2>\n\n\n\n

1 \u2013 Product Documentation<\/h3>\n\n\n\n

With this tool you can easily look for technical datasheets, spare parts or mounting Instructions in English or Spanish.<\/p>\n\n\n\n

All you need is the part number of the required product.<\/p>\n\n\n\n

2 \u2013 PTO Search<\/h3>\n\n\n\n

Find all the PTOs compatible with a specific transmission and its features in an easy chart.<\/p>\n\n\n\n

All you need is the manufacturer and model of the transmission<\/p>\n\n\n\n

3 \u2013 Price list\/ Stock Information<\/h3>\n\n\n\n

Check out the regular prices as well as stock availability (Spanish warehouse only).<\/p>\n\n\n\n

All you need is either a part number or a product partial description.

4 \u2013 Order Status<\/p>\n\n\n\n

Quickly check all the orders made in Bezares SA as well as their status and dates.<\/p>\n\n\n\n

5 \u2013 Special prices and discounts<\/h3>\n\n\n\n

Check all the special discounts you have as well as special prices for any Bezares product.<\/p>\n\n\n\n

All you need is the product part number.<\/p>\n\n\n\n

WHAT FORMS DOES THE NEW CUSTOMER AREA OFFER?<\/h2>\n\n\n\n

1 \u2013 Fitting configurator<\/h3>\n\n\n\n

An easy way to specify custom fitting orders.<\/p>\n\n\n\n

All the necessary fields and available options are easily visible, and you need to completely fill it before sending it.<\/p>\n\n\n\n

2 \u2013 Customer Satisfaction Survey<\/h3>\n\n\n\n

Let us know how your experience with Bezares is and help us to improve in the future<\/p>\n\n\n\n

3 \u2013 CPIP (Continuous Product Improvement Program)<\/h3>\n\n\n\n

The main product feedback tool! As part of the CPIP program we stablished a direct feedback tool to gather marketing needs and trends for new releases as well as improvements to the current product line.<\/p>\n\n\n\n

How to Access the new customer Area?<\/h2>\n\n\n\n
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  1. Contact your designated account manager to open your bezares.com customer account<\/li>\n\n\n\n
  2. Login at https:\/\/bezares.com\/login\/<\/a> with your username and password<\/li>\n\n\n\n
  3. Access the customer area at https:\/\/bezares.com\/customer-area\/<\/a><\/li>\n<\/ol>\n\n\n\n

    Tips and tricks:<\/h4>\n\n\n\n